I tried to "Upgrade" to the Business package from my Beginner's package. I was told the only difference between Linux and Microsoft packages was that PHP is supported on Linus, and ASP is supported on MS. I don't use either one. The accents from subcontinental web support, with names like Chad and Clarence and Megan, is very annoying - if they are lying from the moment the pick up the phone, what good can I expect?
Now my web space has been down for four days and no two people at 1and1.com say the same thing. I was told it took 24 hours to change the package. One woman asked "Where did you see that on the website, because it takes 24-48 hours to change the package." I directed her to the page and she said "There, it no longer says that, sur."
My 24-48 is working on 96 hours with no sign of relief.
And until I can clear this, the eight websites I host on the web are gone gone gone.
And my serenity is being severely messed with.
I sponsor several guys and I have to do the right thing or it looks bad. But it is not just looking good - I really want to want to be willing to do the right thing.
I'm just not quite there yet.
I will not be as quick to recommend them to future clients.
Work on the Podcast continues. I solved a couple of production problems and hope to have #2, #3 and #4 posted in short order.
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